Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

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  • Lynn S.03-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Kind treatment by employees, efficient service, convenience of having a loaner vehicle during my recall service, clean and attractive facility

  • Pamela H.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Amanda B.03-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Luis M.03-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Cleanliness of vehicle at pick up Front Of vehicle cover with grease

  • Robert J.03-13-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Took care of what my car really needed, and avoided unnecessary inspections and repairs. Also, took the time to look up prepaid service and made sure I was credited.

  • Susan D.03-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The dealership is one mile from my home and I have a long relationship with it.

  • Stuart A.03-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Steve G.03-10-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Karen B.03-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Frederick A.03-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024