Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

Models
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  • Janet J.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kevin M.01-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Everyone was very kind and helpful. The General Manager even came over and spoke with us. Nice guy.

  • Richard S.01-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    You did a great job

  • Mary Elizabeth M.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jennifer S.01-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Oil change included in my lease. Not happy that I had to do it at 7k miles instead of 10k

  • Gary W.01-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great place

  • Juan H.01-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Austin D.01-24-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Did everything asked, no problems. Quick.

  • Jason H.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I was well taken care of and quickly. Always kind people working there, appreciated.

  • Kaushik P.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very satisfied with the service I received from Fairfield Volkswagen. My car was left broken by Tire Discounters after an oil change! Fortunately, the team at Fairfield VW was able to fix the issue and my car is now working fine!