Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Dale E.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service went well and the personal were friendly and professional.

  • Annette S.01-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Suzanne M.01-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Your service Department is Always Helpful among Celeste, Anthony and Missy. Your technicians are always very well trained to fix what needs attention. Kody Ciszewski was the technician this week on my wife's Jetta. Your dealership has 5 star service employees and that's important.

  • Lena B.01-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I am so glad I walked into VW Fairfield, they are friendly, professional and thrive to make your experience one of the best.

  • Lynn S.01-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    *Quick service combined with caring attitudes by staff *Wonderful, clean waiting area with snacks, reading material, clean restroom, comfortable seating, room to spread out, electrical outlets *When truly needed, availability of loaner or pick up service...This matters to me as a single senior person

  • Karen B.01-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • William S.01-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    No reason not to

  • Eric M.01-08-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Robert A.01-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

  • Sarah C.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Fast, friendly, efficient