Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

Models
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  • Brian N.12-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Robert C.12-27-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

    I know the service te over the 5 years of ownership. They do a great job.

  • Hayley H.12-26-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Kevin G.12-24-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    The Buzz is terrific. Steve coordinated the remote purchase well. Pierce did a great job delivering and explaining the Buzz.

    12-26-2024

    I addressed the situation in finance with the customer.

  • Susan S.12-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Person at the desk was not at all friendly. Very unusual for VW.

  • Matthew B.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The team who took care of me at Fairfield was polite, clear about the cost of service and options, and helped shuttle me to some places I needed to go while waiting for an extended period of time - Very pleased.

  • Robert W.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kevin K.12-20-2024

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Pierce was very nice as my sales rep

  • Jaierra O.12-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jesse B.12-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022