TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Great communication, they had everything ready with my loaner, there was no waiting!
Average Score (190 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2021
The fact that you had our car for a month for a fuel pump was ridiculous. No one kept in touch with us and kept saying it was back ordered when we called. When I searched for a fuel pump on my own I found there was no national shortage.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2022
We bought this vehicle and it already has an issue despite us being told it was in perfect condition. We contacted the salesman and have heard nothing back. *The day we picked up the vehicle, the low tire pressure light was on. I filled the tires the next day and the light remained on. I've checked the tires every day since then and they have remained at the correct PSI, so the issue is clearly with the dashboard light and/or the sensor. It's just frustrating to have an issue with the vehicle already and no one has gotten back to us about fixing it.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:ArteonYEAR:2023
They genuinely care very very much
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2023
5