Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

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  • Girish K.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Colleen C.10-24-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Arthur P.10-21-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Great service from a professional and personable staff.

  • Kristen S.10-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Missy is friendly and very knowledgeable.

  • Tom H.10-21-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Anthony did a great job!

  • Andrew R.10-18-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    The work was done correctly and the service advisor demonstrated excellent communication.

  • Victoria C.10-17-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Always excellent service! This is why, I always return. Impressive, no hassle sales.

  • Judith P.10-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Dawn A.10-07-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Because Missy does an amazing job!

  • Raymond C.10-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    We bought the Volkswagen at Fairfield Volkswagen Within the first few days the screen went fuzzy. We contacted Volkswagen made an appointment and got it in shortly after they said it was the screen they would have to order it now. The car has 60,000 miles on it. They called us back in said they had the screen drove down there one hour each way, they tell me they cannot fix it. It’s a computer problem with no answer. When they can fix it, I have bought Volkswagens there since 2003 and I am very disappointed with this situation