Average Score (197 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

197 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Rosalia H.07-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I was pleasantly greeted as the first appointment at 7:30am by Dana. My service was completed in 1 hour as estimated.

  • Peter S.07-24-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    So far no improvement needed. Very Happy with my service rep Anthony.

  • Robert B.07-23-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Fantastic dealership experience from start to finish. Steve Dave is great at everything he does. The parts department even had one last Bumperdillo in stock. Truly a wonderful process!

  • Kathleen D.07-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    timely & personalized

  • Kaveh H.07-20-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Great service, and transparency by the agent. Glad to hear my 2019 jetta GLI still has warranty on the part needed for the repair and fix the” check engine light ON” problem. I am truly happy withe the service.

  • Bruce O.07-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This was my first time going to Fairfield VW, everyone I delt with was quite helpful, courteous and knowledgeable of the Volkswagen product.

  • Richard D.07-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Belinda G.07-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • George P.07-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Efficient.

  • Jennifer H.07-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service is always great and fast