Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

Models
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  • Michael B.05-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Scheduling department, will not go through that again

  • Michael B.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very difficult time making an appointment with the scheduling department, will not call that number again, I will call directly to the service advisor for an appointment in the further.

  • Nicole N.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Always very helpful.

  • Alexis S.05-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Excellent service writers at Faurfield OH VW

  • Michelle C.05-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Aleksandr B.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Alan H.05-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service, and fast assistance

  • Betina L.05-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Paul R.05-01-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

  • Michael B.05-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023