Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

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  • Peter S.04-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Very Happy and Anthony was great.

  • Lynn S.04-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Staff were considerate, helpful, and efficient. Facility was clean and comfortable foe customers who needed to wait.

  • Valencia M.04-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Amanda K.04-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Carolon J.04-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Anthony expedited my scheduled appointment through quick service.

  • Glenn L.04-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Karen B.04-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Service advisor Anthony is always helpful

  • Christine H.04-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Michael J.04-16-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Celeste S.04-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The service advisor Anthony was great! He explained everything they were going to do with my 20,000 mile service, checking out my brakes, and with an oil leak I wanted them to check out. He kept me informed everyday which I appreciated. The tech Connor was able to find the issue with the oil leak quickly, replace my brakes (Anthony let me know VW had an extension because they wear quickly) I was super happy about that, and fixed all the issues in a timely manner. 5 stars to Connor and Anthony! I trust Fairfield Volkswagen and will only let them work on it.