SERVICE & PARTS DEPARTMENT: 

Our controlled Service Lounge is now open.
Your cars health and safety is our job. That's why we've developed our Touchless Service Process, ensuring the safety of not only your vehicle ….more importantly you!  

You can drop it off and pick it up without any physical contact. 
  •  Schedule your appointment by phone or online.
  •  Early Bird / Late Night Drop-Off of Your Vehicle.
  •  Online Bill Pay.
* For elderly and other vulnerable to COVID-19 most of our stores will arrange a scheduled pick up for servicing your vehicle.

SALES: 

    In an effort, to ensure the SAFETY of our customers and employees we are providing these services:
  •  Scheduling no wait, social distance approved key hand off for test drives.
  •  Accepting lease turn-ins with virtual walk around inspection or drop off inspection.
  •  Virtual walk around trade-in offers with key drop off.

Vehicle Cleaning Process

Before you test drive and pick up your new or service vehicle, we will be following this cleaning process:

    • Exterior driver side door handle
    • Steering wheel- including buttons
    • Center Console - outside only
    • Gear Selector (Dial/Handle)
    • Radio/HVAC Areas
    • Touchscreen
    • Start/Stop Button
    • Driver door armrest and center console
    • Window/Seat/Mirror Controls
    • Rear View Mirror
    • Seatbelt Buckle & Anchor
    • Other- any other high touch area
    • Key Fob (then placed in envelope)

All our sales and service personnel:
  • Have their temperatures checked prior to working. 
  • Wear protective masks. 
  • Have shields at service desk for your safety. 

This along with many other actions against Coronavirus (COVID-19) will be used to continue our focus on the health and safety of the environment you deserve. We trust this will pass and that we all can return to a more natural environment as we expect in our daily lives. Until then, we will do our best to preserve a comfortable and safe surrounding.


Contact

Fairfield Volkswagen

6065 Dixie Highway
Directions Fairfield, OH 45014

  • Sales: (513) 874-6980
  • Service: (513) 874-6980
  • Parts: (513) 874-6980

Sales

  • Monday 9:00AM - 6:00PM
  • Tuesday 9:00AM - 6:00PM
  • Wednesday 9:00AM - 6:00PM
  • Thursday 9:00AM - 6:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00 AM - 5:00PM
  • Sunday Closed

Make an Inquiry